Tag Archives: customer service

My Conversation with TLC Marketing Customer Service

After a day of phone calls, I finally was able to get TLC Marketing (or at least some guy in India) on the telephone to discuss the Dockers JCPenneys Free Round-Trip fiasco  (see last post). Neil:  I’m calling about the Dockers Free … Continue reading

Posted in Advertising and Marketing | Tagged , , , , , , | 96 Comments

Dial O for Old School

I sit on my couch, Friday afternoon, on hold with the Department of Water and Power. I’ve already been holding on the phone for ten minutes. Every thirty seconds, the same message repeats — they are “very busy” and a … Continue reading

Posted in Life in General | Tagged , , | 38 Comments

The Blog is Mightier Than the Sword

Two weeks ago, I wrote about a Korean-run bagel shop that I’m boycotting because of bad service.  The only problem — really good bagels.   Today, as I’m driving past the store on Wilshire, I have a thought: "What if… just … Continue reading

Posted in Blogging and the Internet, Food | Tagged , , | 3 Comments