Comments on: My Conversation with TLC Marketing Customer Service http://www.citizenofthemonth.com/2008/07/09/my-conversation-with-tlc-marketing-customer-service/ the personal blog of Neil Kramer Fri, 10 Feb 2012 06:38:34 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Pancham http://www.citizenofthemonth.com/2008/07/09/my-conversation-with-tlc-marketing-customer-service/comment-page-2/#comment-293362 Pancham Thu, 25 Aug 2011 07:38:08 +0000 http://www.citizenofthemonth.com/?p=3165#comment-293362 First of all get the menuel & Booking agent and beat them bitterly after that recover ur flight fare from them. First of all get the menuel & Booking agent and beat them bitterly after that recover ur flight fare from them.

]]> By: Mark http://www.citizenofthemonth.com/2008/07/09/my-conversation-with-tlc-marketing-customer-service/comment-page-2/#comment-243798 Mark Sun, 12 Sep 2010 15:38:23 +0000 http://www.citizenofthemonth.com/?p=3165#comment-243798 This has to be the most absurd conversation I have ever heard. The incompetence is deafening. This has to be the most absurd conversation I have ever heard. The incompetence is deafening.
Mark posted Used Car Websites

]]> By: Jantzen http://www.citizenofthemonth.com/2008/07/09/my-conversation-with-tlc-marketing-customer-service/comment-page-2/#comment-243607 Jantzen Tue, 24 Aug 2010 18:58:29 +0000 http://www.citizenofthemonth.com/?p=3165#comment-243607 I was really amaze while reading the conversation. is this how TLC marketing assist clients?.. or it is just a strategy for their business. I was really amaze while reading the conversation. is this how TLC marketing assist clients?.. or it is just a strategy for their business.
Jantzen posted BPO Philippines- Indispensable Business Process Outsourcing Hub

]]> By: marietta http://www.citizenofthemonth.com/2008/07/09/my-conversation-with-tlc-marketing-customer-service/comment-page-2/#comment-240432 marietta Tue, 29 Dec 2009 08:28:08 +0000 http://www.citizenofthemonth.com/?p=3165#comment-240432 at least you got a person. they took my money, never did the price difference as promised for the same itenerary, my credit card co told me to dispute it, then i lost over 500 and never flew!!!! i am still trying to fight this. My credit card co. -CITI bank are asses, THE AIRLINE DOESN'T WANT TO HELP -U.S. AIR, tlc denies it all and say I took the flight!help any attorneys out there???? please. just like I begged tlc and my emails all came back. I have a stack of evidence and support of documents on my behalf. 619-443-0907 thnaks at least you got a person. they took my money, never did the price difference as promised for the same itenerary, my credit card co told me to dispute it, then i lost over 500 and never flew!!!! i am still trying to fight this. My credit card co. -CITI bank are asses, THE AIRLINE DOESN’T WANT TO HELP -U.S. AIR, tlc denies it all and say I took the flight!help any attorneys out there???? please. just like I begged tlc and my emails all came back. I have a stack of evidence and support of documents on my behalf. 619-443-0907 thnaks

]]> By: Alain http://www.citizenofthemonth.com/2008/07/09/my-conversation-with-tlc-marketing-customer-service/comment-page-2/#comment-239401 Alain Wed, 11 Nov 2009 20:43:06 +0000 http://www.citizenofthemonth.com/?p=3165#comment-239401 I worked for TLC for a period of 8 months a saw nothing by blatant lies and fraud being conducted. Stay away from TLC - they are evil hoaxsters. I worked for TLC for a period of 8 months a saw nothing by blatant lies and fraud being conducted. Stay away from TLC – they are evil hoaxsters.

]]> By: Dawn http://www.citizenofthemonth.com/2008/07/09/my-conversation-with-tlc-marketing-customer-service/comment-page-2/#comment-235876 Dawn Thu, 16 Apr 2009 18:26:57 +0000 http://www.citizenofthemonth.com/?p=3165#comment-235876 I had the SAME EXACT problem, except with T-Mobile. They have been giving me the run around for almost a year now. I had the SAME EXACT problem, except with T-Mobile. They have been giving me the run around for almost a year now.

]]> By: Jerry http://www.citizenofthemonth.com/2008/07/09/my-conversation-with-tlc-marketing-customer-service/comment-page-2/#comment-235505 Jerry Mon, 30 Mar 2009 21:57:52 +0000 http://www.citizenofthemonth.com/?p=3165#comment-235505 Neil: If I hadn't had dealings with TLC I wouldn't have believed your story.I just got finished writing a letter to the president of TLC.I'm sure it will be ignored just like my 20 other phone calls. I can't believe such poor customer service. Neil:
If I hadn’t had dealings with TLC I wouldn’t have believed your story.I just got finished writing a letter to the president of TLC.I’m sure it will be ignored just like my 20 other phone calls. I can’t believe such poor customer service.

]]> By: Saju M . K. http://www.citizenofthemonth.com/2008/07/09/my-conversation-with-tlc-marketing-customer-service/comment-page-2/#comment-235458 Saju M . K. Sat, 28 Mar 2009 06:14:39 +0000 http://www.citizenofthemonth.com/?p=3165#comment-235458 Hi Neil, I'm still waiting for a call from TLC Marketing for my flight to Bangkok which was supposed to be on 21st March 2009, and today is 28th March. I'm here waiting for the call and the ticket. Hi Neil,

I’m still waiting for a call from TLC Marketing for my flight to Bangkok which was supposed to be on 21st March 2009, and today is 28th March. I’m here waiting for the call and the ticket.

]]> By: Carolyn Giannotti http://www.citizenofthemonth.com/2008/07/09/my-conversation-with-tlc-marketing-customer-service/comment-page-2/#comment-235039 Carolyn Giannotti Mon, 02 Mar 2009 17:10:14 +0000 http://www.citizenofthemonth.com/?p=3165#comment-235039 My comment is about your women's size 24W short Metro dockers that I ordered on line. The black pair were made in China and were long and very big in the legs. The carmel pair were made in vietnam and they are also long but not as bad as the black. I bought a pair in the store which were an off color white and they were made in Twian and they were a perfect fit 24W short. I just can't under stand why a big brand name like Dockers should have this problem. I would have bought them all in the store but they were out of stock and I didn't want to miss the sale price. Now I have to pay to have them shortened and taken in in the legs on the black ones. and have the carmel colored ones shortened also. I think that is terrible marketing for such a big brand name. Carolyn Giannotti My comment is about your women’s size 24W short Metro dockers that I ordered on line. The black pair were made in China and were long and very big in the legs. The carmel pair were made in vietnam and they are also long but not as bad as the black. I bought a pair in the store which were an off color white and they were made in Twian and they were a perfect fit 24W short. I just can’t under stand why a big brand name like Dockers should have this problem. I would have bought them all in the store but they were out of stock and I didn’t want to miss the sale price. Now I have to pay to have them shortened and taken in in the legs on the black ones. and have the carmel colored ones shortened also. I think that is terrible marketing for such a big brand name.
Carolyn Giannotti

]]> By: paula Fishman http://www.citizenofthemonth.com/2008/07/09/my-conversation-with-tlc-marketing-customer-service/comment-page-2/#comment-234286 paula Fishman Fri, 30 Jan 2009 18:21:26 +0000 http://www.citizenofthemonth.com/?p=3165#comment-234286 I am being victimized by Incentive Marketing Solutions, Inc--a partner of TLC Marketing. I won a sweepstakes sponsored by the Ortho Company for a complimentary 2 night stay at a choice of Hampton Inns. When I returned the booking form to IMS, it came back "undeliverable" from the post office. Their website lists an address in Atlanta GA, but theynever answer their phone nor return a message. When they finally did phone (after I reported them to the Atlanta Dept. of Consumer Affairs), they gave me a changed address in Roswell GA--which is unlisted withthe phone company! I am supposed to send the voucher--WITH MY CREDIT CARD #--to this new address. I obviously don't trust them and will not do so. I am being victimized by Incentive Marketing Solutions, Inc–a partner of TLC Marketing.
I won a sweepstakes sponsored by the Ortho Company for a complimentary 2 night stay at a choice of Hampton Inns.
When I returned the booking form to IMS, it came back “undeliverable” from the post office. Their website lists an address in Atlanta GA, but theynever answer their phone nor return a message.
When they finally did phone (after I reported them to the Atlanta Dept. of Consumer Affairs), they gave me a changed address in Roswell GA–which is unlisted withthe phone company! I am supposed to send the voucher–WITH MY CREDIT CARD #–to this new address. I obviously don’t trust them and will not do so.

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